# Service bulletin CSN\-L14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10038844
- Published by NHTSA: 2011\-06\-28
- Manufacturer's number: CSN\-L14
- Manufacturer's date: 2011\-04\-01
- NHTSA component: EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

CHRYSLER SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. HVAC SOFTWARE ARE CAUSING ACTUATOR GEARS TO MAKE NOISE AND BREAK. THIS COULD MAKE THE HVAC CONTROLS INOPERABLE. 2010 RAM. \*RM

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Equipment and accessories, Heating and air conditioning, Software

## Vehicles listed

- 2010 DODGE RAM 1500
- 2010 DODGE RAM 2500
- 2010 DODGE RAM 3500

## Other bulletins for the same vehicles and component

- [08\-028\-16](/bulletins/10142203.md), 2018-06-25, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE. RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: · Radio display screen will lock up and reset intermittently. · Incorrect routing directions to fuel stations when using Travel Link. · Unable to turn on heated seats; icon is greyed out. · Navigation screen goes blank. · Navigation system freezes/locks up. · Vehicles with Mopar special edition radio will update radio?s splash screen. · Navigation icon shows the vehicle going backward when it?s moving forward.
- [18\-050\-14 REV. A](/bulletins/10139884.md), 2018-06-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Flash: Drone or Vibration Present During MDS Operation This bulletin involves selectively erasing and reprogramming the Powertrain Control Module \(PCM\) with new software. New PCM software is being released to address a customer's concern of a drone or vibration type condition while driving at highway speeds during MDS \(Multiple Displacement System\) operation.In addition, the following powertrain system improvements/enhancements are also included in this software release: Improved Electronic Voltage Regulator control to more precisely maintain system voltage. Enhanced Automatic Oil Change Indicator\(EAOCI\) system improvements to switch to a severe duty cycle algorithm anytime the PCM is replaced to ensure the customer receives a timely oil change required message. \(Only applies to vehicles using a block heater in ambient temperatures greater than \-20°F\(\-29°C\)\).
- [18\-066\-16](/bulletins/10080060.md), 2016-09-14, Service bulletin: ENGINE; ELECTRICAL SYSTEM:SOFTWARE. "FLASH: POWERTRAIN DIAGNOSTIC AND SYSTEM ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE \(PCM\) WITH UPDATED SOFTWARE. ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND THE FOLLOWING DIAGNOSTIC TROUBLE CODES \(DTCS\): MIL ILLUMINATION · P2096 \- DOWNSTREAM FUEL TRIM SYSTEM 1 LEAN \(5.7L ENGINES\). · P2097 \- DOWNSTREAM FUEL TRIM SYSTEM 1 RICH \(5.7L ENGINES\). · P2098 \- DOWNSTREAM FUEL TRIM SYSTEM 2 LEAN \(5.7L ENGINES\). · P2099 \- DOWNSTREAM FUEL TRIM SYSTEM 2 RICH \(5.7L ENGINES\). DRIVABILITY IMPROVEMENTS: · \*\*MIL LAMP WITHOUT DTC ACTIVE \- PERMANENT FAULT CODE ISSUE \(FIX PERMANENT FAULT CODE RETENTION\). · ASD RELAY \(TO IMPROVE FUEL PUMP RELAY INITIALIZATION AT KEY ON\).\*\* · FUEL PUMP RELAY OPERATION AT KEY ON. · ENGINE SEEMS TO LACK POWER AT HIGH ENGINE RPMS \(5.7L AND 4.7L ENGINES\). · SHUDDER OR SHAKE CONDITION ON WIDE OPEN THROTTLE STAB DURING DOWNSHIFT EVENT \(5.7L AND 4.7L ENGINES\). · EVAP DIAGNOSTIC ENHANCEMENTS. THIS DIAGNOSTIC ROUTINE WILL BE DISABLED WHILE THE VEHICLE IS IN DECEL FUEL SHUT OFF MODE.\(3.7L/4.7L ENGINES ONLY\). · AUDIBLE KNOCK SOUND ON WOT LAUNCHES \(DJ/DD 5.7L ENGINES ONLY\). TRANSMISSION IMPROVEMENTS: · HIGH ENGINE RPMS NEEDED BEFORE VEHICLE WILL UPSHIFT FROM 3RD TO 4TH. \(5.7L AND 4.7L ENGINES\). · HARSH 1ST TO 2ND GEAR UPSHIFT \(5.7L AND 4.7L ENGINES\). · UNEXPECTED OR BUSY DOWNSHIFT WHILE COASTING BETWEEN 72\-77 KMH \(45\-48 MPH\) \(DS 5.7L ENGINES ONLY\)."
- [18\-103\-15](/bulletins/10074964.md), 2016-06-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
- [18\-050\-14](/bulletins/10063358.md), 2016-04-26, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
- [18\-050\-14REV.A](/bulletins/10063357.md), 2016-04-26, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
- [18\-005\-13](/bulletins/10062997.md), 2016-04-26, Service bulletin: ENGINE; ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
- [CSN\-K17](/bulletins/10034072.md), 2010-10-16, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. DODGE SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. REPROGRAM HVAC CONTROL HEAD AND INSPECT/REPLACE ACTUATORS. THE HVAC MODE DOOR ACTUATOR GEARS ON VEHICLES MAY BREAK AND RESULT IN THE INABILITY TO FULLY CONTROL THE HVAC FUNCTIONS. CSC LETTER WAS REC'D. \*PE

JSON: [/v1/bulletins/10038844](/v1/bulletins/10038844)

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