# Service bulletin PB\-10037A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10038759
- Published by NHTSA: 2011\-06\-27
- Manufacturer's number: PB\-10037A
- Manufacturer's date: 2011\-04\-01
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

GM: ONSTAR IS MAKING INCOMPLETE CALLS WITHOUT THE DRIVER KNOWING. WHEN HAVE A DATA CONNECTION. \*RM

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system

## Vehicles listed

- 2006 BUICK ALLURE
- 2008 BUICK ALLURE
- 2008 to 2009 BUICK ENCLAVE
- 2005 to 2006 BUICK LACROSSE
- 2008 BUICK LACROSSE
- 2003 BUICK LESABRE
- 2005 BUICK LESABRE
- 2006 to 2008 BUICK LUCERNE
- 2004 to 2006 BUICK RENDEZVOUS
- 2005 BUICK TERRAZA
- 2003 to 2008 CADILLAC CTS
- 2004 to 2005 CADILLAC DEVILLE
- 2006 to 2008 CADILLAC DTS
- 2004 CADILLAC ESCALADE
- 2007 CADILLAC ESCALADE
- 2005 CADILLAC ESCALADE ESV
- 2007 to 2008 CADILLAC ESCALADE ESV
- 2007 CADILLAC ESCALADE EXT
- 2005 CADILLAC SRX
- 2008 CADILLAC SRX
- 2005 to 2006 CADILLAC STS
- 2008 CADILLAC STS
- 2005 to 2008 CHEVROLET AVALANCHE
- 2008 to 2009 CHEVROLET COBALT
- 2005 CHEVROLET COLORADO
- 2008 to 2009 CHEVROLET COLORADO
- 2005 CHEVROLET CORVETTE
- 2007 to 2008 CHEVROLET CORVETTE
- 2006 to 2008 CHEVROLET EQUINOX
- 2006 CHEVROLET HHR
- 2008 CHEVROLET HHR
- 2002 CHEVROLET IMPALA
- 2004 to 2008 CHEVROLET IMPALA
- 2005 CHEVROLET MALIBU
- 2008 to 2009 CHEVROLET MALIBU
- 2006 CHEVROLET MONTE CARLO
- 2003 to 2009 CHEVROLET SILVERADO
- 2003 to 2008 CHEVROLET SUBURBAN
- 2005 to 2008 CHEVROLET TAHOE
- 2005 to 2008 CHEVROLET TRAILBLAZER
- 2005 to 2006 CHEVROLET UPLANDER
- 2008 to 2009 CHEVROLET UPLANDER
- 2007 to 2009 GMC ACADIA
- 2007 GMC CANYON
- 2006 to 2008 GMC ENVOY
- 2003 GMC ENVOY XL
- 2003 GMC SIERRA
- 2005 to 2009 GMC SIERRA
- 2004 to 2008 GMC YUKON
- 2003 GMC YUKON XL
- 2005 to 2008 GMC YUKON XL
- 2006 HUMMER H2
- 2008 HUMMER H2
- 2006 to 2008 HUMMER H3
- 2003 OLDSMOBILE SILHOUETTE
- 2009 PONTIAC G3
- 2008 to 2009 PONTIAC G5
- 2006 PONTIAC G6
- 2008 PONTIAC G6
- 2008 to 2009 PONTIAC G8
- 2005 to 2008 PONTIAC GRAND PRIX
- 2005 PONTIAC MONTANA
- 2007 PONTIAC MONTANA
- 2009 PONTIAC MONTANA
- 2007 to 2008 PONTIAC SOLSTICE
- 2008 PONTIAC TORRENT
- 2006 PONTIAC VIBE
- 2007 to 2008 SATURN AURA
- 2005 to 2007 SATURN ION
- 2007 to 2008 SATURN OUTLOOK
- 2007 to 2008 SATURN SKY
- 2006 to 2009 SATURN VUE

## Recalls for the same vehicles and component

- [2015422](/recalls/tc/2015422.md), 2015-09-24: Electrical
- [2014284](/recalls/tc/2014284.md), 2014-07-03: Electrical
- [2014279](/recalls/tc/2014279.md), 2014-07-03: Electrical
- [2014277](/recalls/tc/2014277.md), 2014-07-03: Electrical
- [14V400000](/recalls/nhtsa/14V400000.md), 2014-07-03: ELECTRICAL SYSTEM:IGNITION
- [2014273](/recalls/tc/2014273.md), 2014-07-02: Electrical
- [14V407000](/recalls/nhtsa/14V407000.md), 2014-07-02: ELECTRICAL SYSTEM
- [14V394000](/recalls/nhtsa/14V394000.md), 2014-07-02: ELECTRICAL SYSTEM:IGNITION
- [2014246](/recalls/tc/2014246.md), 2014-06-23: Electrical
- [14V355000](/recalls/nhtsa/14V355000.md), 2014-06-23: ELECTRICAL SYSTEM:IGNITION

## Other bulletins for the same vehicles and component

- [23\-NA\-001](/bulletins/11017252.md), 2025-04-28, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
- [PIP4723J](/bulletins/11009156.md), 2024-10-25, Service bulletin: ELECTRICAL SYSTEM. This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
- [PIC5650L](/bulletins/11007196.md), 2024-09-06, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
- [09\-06\-04\-026Y](/bulletins/11007116.md), 2024-09-05, Service bulletin: ELECTRICAL SYSTEM; ENGINE. This bulletin provides information on identifying Non\-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
- [General Communication](/bulletins/11006621.md), 2024-08-26, Service campaign: ELECTRICAL SYSTEM. Vehicle Wide Programming \(VWP\) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules \(with some exceptions\). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
- [PIT6134A](/bulletins/11006316.md), 2024-08-13, Service bulletin: ELECTRICAL SYSTEM. This Preliminary information communicates an issue with premature brake pad life and engineering is working on release new pad lining material.
- [PIP5569B](/bulletins/11006293.md), 2024-08-13, Service bulletin: ELECTRICAL SYSTEM. This Preliminary information communicates to the dealer an issue where the vehicle's engine may crank over unprompted and not start afterward. This is the result of hooking up the Active Fuel Injector Tool incorrectly on vehicles equipped with a direct fuel injection system. This Preliminary information instructs the dealer of a repair kit they received that will prevent this issue when installed correctly.
- [PIT5195H](/bulletins/11006274.md), 2024-08-13, Service bulletin: ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is \+/\- 2 MPH at any given speed when looking straight at the needle.
- [24\-NA\-098](/bulletins/11002312.md), 2024-06-25, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information for dealers/technicians on Service Programming System \(SPS\) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- [13\-08\-116\-001J](/bulletins/11000162.md), 2024-05-16, Service bulletin: ELECTRICAL SYSTEM. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

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