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Service bulletin 23-009-11

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10038125
Published by NHTSA2011-06-09
Manufacturer's number23-009-11
Manufacturer's date2011-02-23
NHTSA componentLATCHES/LOCKS/LINKAGES:DOORS:LATCH

NHTSA's summary

CHRYSLER GROUP: WHEN THE SLIDING DOOR IS FULLY OPEN AND IS BEING CLOSED THE DOOR MAY BIND. 2009-2010 TOWN & COUNTRY. *RM

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Latches and locks, Door latch

Vehicles listed
CHRYSLER TOWN AND COUNTRY2009, 2010
DODGE GRAND CARAVAN2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SB-08-021-102010-11-20. Service bulletin. CHRYSLER/DODGE: POWER SLIDING DOORS INOPERATIVE. THIS INVOLVES FLASH REPROGRAMMING THE POWER SLIDING DOOR MODULE REAR LEFT AND/OR RIGHT (DMRL/DMRR) WITH NEW SOFTWARE. POWER SLIDING DOORS WILL NOT OPEN FROM ANY OF THE SWITCHES. DOORS WILL WORK IN THE MANUAL MODE. *PE UPDATED 11/29/10. *PE
SB-23-014-102010-11-20. Service bulletin. CHRYSLER: SLIDING DOOR WILL NOT LATCH IN THE FULL OPEN POSITION. INVOLVES INSPECTING THE RIGHT AND/OR LEFT SLIDING DOOR OPERATION AND IF NECESSARY ADJUSTING THE SLIDING DOOR LATCH POSITION. APPLIES TO VEHICLES BUILT BEFORE 4/30/10. *PE