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Service bulletin LI-72-20

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10037988
Published by NHTSA2011-06-09
Manufacturer's numberLI-72-20
Manufacturer's date2010-12-08
NHTSA componentSTRUCTURE:BODY:TAILGATE; STRUCTURE:BODY:DOOR

NHTSA's summary

MERCEDES-BENZ: ON ROUGH ROADS THERE IS A KNOCKING NOISE IN THE LIFTGATE AREA. THE STOP BUFFERS ARE TOO HARD AND ARE CREATING THE NOISE DURING VIBRATION. *RM

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame

Vehicles listed
MERCEDES BENZ C3002008 to 2009
MERCEDES BENZ C3502008
MERCEDES BENZ C632008 to 2010
MERCEDES BENZ GLK3502009
MERCEDES-BENZ C3002010
MERCEDES-BENZ GLK3502008
MERCEDES-BENZ GLK3502010

Listing a model year does not mean every vehicle of it is concerned: the document says which.