# Service bulletin SB\-24\-001\-11

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10037969
- Published by NHTSA: 2011\-06\-08
- Manufacturer's number: SB\-24\-001\-11
- Manufacturer's date: 2011\-02\-05
- NHTSA component: EQUIPMENT:APPLIANCE:AIR CONDITIONER

## NHTSA's summary

CHRYSLER: THE HVAC BLOWER MOTOR STILL RUNS WHEN SWITCH IS IN THE OFF POSITION. 2011 PATRIOT AND COMPASS. \*RM

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Equipment and accessories, Heating and air conditioning

## Vehicles listed

- 2009 JEEP COMPASS
- 2011 JEEP PATRIOT

## Recalls for the same vehicles and component

- [2017663](/recalls/tc/2017663.md), 2017-12-22: Accessories
- [17V824000](/recalls/nhtsa/17V824000.md), 2017-12-21: EQUIPMENT

## Other bulletins for the same vehicles and component

- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [0802414](/bulletins/10229825.md), 2023-01-17, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RHW RHP Radio Software Enhancements
- [S2209000004](/bulletins/10227983.md), 2022-12-19, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.
- [9002503](/bulletins/10220993.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RHR Radio Issue Description: Issue 1: While performing RHR radio reflash \(software update\), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality \( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.\). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio\~ 2. Press MENU H/K\~ 3. Press System Setup S/K\~ 4. Press Manage HDD S/K\~ 5. Press Display Available Space on HDD S/K\~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg \& .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
- [3100619](/bulletins/10220097.md), 2022-09-15, Service bulletin: STRUCTURE; EQUIPMENT. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
- [Z5091195A](/bulletins/10218303.md), 2022-08-22, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands\-Free For issues with Bluetooth, Hands\-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands\-Free Module system \(also called the Telematics Module\). The Telematics Module \(and associated components\) is the system responsible for these features. A power cycle may be required for the hands\-free module for proper diagnosis.\~ Please reference; 8T \- Navigation/Telecommunication Diagnosis and Testing \(DIAGNOSIS AND TESTING \- HANDS FREE PHONE\)
- [9004378](/bulletins/10198300.md), 2021-06-28, Service bulletin: EQUIPMENT. KEY, BLANK WITH TRANSMITTER Please note that after programming the new key integrated transmitter that Lock, Unlock and Remote Start will all function as expected but the Remote Start Cancel button requires a double \(2x\) button press versus the original single \(1x\) button press to cancel the remote start function and turn the vehicle off.
- [23\-015\-20](/bulletins/10175743.md), 2020-05-26, Service bulletin: STRUCTURE; EQUIPMENT. Disinfectant Solution Recommended for COVID\-19
- [08\-049\-20](/bulletins/10175735.md), 2020-05-26, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
- [31\-005\-19](/bulletins/10169249.md), 2019-12-16, Service bulletin: EQUIPMENT; STRUCTURE. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

JSON: [/v1/bulletins/10037969](/v1/bulletins/10037969)

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