# Service bulletin SIB\-28\-02\-10

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10037922
- Published by NHTSA: 2011\-06\-08
- Manufacturer's number: SIB\-28\-02\-10
- Manufacturer's date: 2010\-12\-01
- NHTSA component: POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:MANUAL TRANSMISSION; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

BMW: DOUBLE CLUTCH TRANSMISSION IS ENTERRING EMERGENCY MODE AND SOME GEARS CAN'T BE SELECTED. THIS IS A SOFTWARE PROBLEM. \*RM

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Transmission and driveline, Automatic transmission, Manual transmission, Software

## Vehicles listed

- 2010 to 2011 BMW 1 SERIES
- 2010 BMW 3 SERIES
- 2010 BMW 3 SERIES
- 2010 BMW 3 SERIES
- 2010 BMW Z4

## Other bulletins for the same vehicles and component

- [122011](/bulletins/10162421.md), 2019-07-10, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE. N54, N54T \- Catalytic Converter Conversion Faults Stored. The Service Engine Soon \(MIL\) lamp could come on with one or both of the following faults stored in the DME: \* 29F4: catalytic converter conversion \- bank 1 \* 29F5: catalytic converter conversion \- bank 2 DME software diagnostic error.
- [121210](/bulletins/10162418.md), 2019-07-10, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ENGINE AND ENGINE COOLING. "Engine Idle Speed Dips Too Low While Braking at Lower Vehicle Speeds. The engine speed may drop too low when slowing to a stop, braking at low road speeds, or while parking the car. This occurs intermittently, but can be more apparent when the automatic transmission selector lever is in the ""Sport mode"" position. Unfavorable DME software application"
- [840313](/bulletins/10149460.md), 2018-11-26, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. "Roadside Assistance and BMW Online Services Inoperative After Programming. Roadside Assistance and BMW Online services are inoperative after programming the vehicle with ISTA/P 2.48 or higher. The symptoms are as follows: \* BMW Online \- No network available when selected \* Roadside Assistance \- When selected, a message stating "Service not enabled or contract expired" is displayed. Also, "Start service" is grayed out and cannot be selected. CAUSE Software error in the CIC \(Car Information Computer\)"
- [840412](/bulletins/10148194.md), 2018-11-13, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. iPhone 6, 6 Plus, 5, 5S, 5C, 4S, 4, and 3GS with iOS 8.x Information. INFORMATION There is one major difference in functionality since iOS 8.0 was released. Scenario: z The customer leaves the vehicle and turns his or her phone off. z He or she turns the phone back on. z He or she enters the vehicle, but does not unlock the phone and start driving. Result: z The phone reconnects to the Bluetooth system \(normal\). z However, it does not transfer the contact list \(not normal\). z The contact list in the iDrive will be empty. z The call list in the Kombi will display only phone numbers, but no names. z The hands\-free system works for accepting calls and conversing on calls started on the phone. Solution: z Prior to the customer entering the vehicle they must unlock the phone \(passkey\) With the release of Apple's new iPhone 6, 6 Plus and iOS 8.x software, there have been many questions regarding the new phone and software. The information in the attachment to this Service Information will help answer these questions. A printed copy can be given to the customer if needed. The attachment provides information on the differences between the new iPhone 6, 6 Plus and the previous versions, along with Apple software improvements in the following areas: 1. Visual comparison 2. Connectivity 3. Functionality Refer to the PDF file in the "Attachment" section of this bulletin for complete details. Information on the iPhone 6 is also available via the following: z www.bmwusa.com/bluetooth website NOTE: This SI will be updated as new information is received.
- [840214](/bulletins/10148135.md), 2018-11-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. ConnectedDrive/BMW Assist System Diagnosis Information. ConnectedDrive/BMW Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or BMW Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE Not enough information is available for BMW NA engineers to assist the technician in diagnosing the root cause.
- [B840215](/bulletins/10147214.md), 2018-11-05, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Cannot Update Bluetooth Software \(KISU Data\). The vehicle does not accept the KISU \(Customer Initiated Software Update\) software update.
- [SIB\-24\-02\-15](/bulletins/10058551.md), 2015-10-07, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:MANUAL TRANSMISSION. BMW: ON TRANSMISSION SIDE, IN SOME VEHICLES, THE TRANSMISSION FLUID IS LEAKING AROUND THE AREA OF THE OIL COOLER LINES CAUSING UNFAVORABLE COOLING LINE CONNECTION TOLERANCES TO DAMAGE O RINGS. MODEL E84 \(X1\), E89 \(Z4\), F22 \& 23 \(2 SERIES\), F30 \& 31 \(3 SERIES\), F32 \& 33 \(4 SERIES\), F34 \(GRAN TURISMO\), F36 \(GRAN COUPE\). \*PE
- [SIB\-84\-03\-14](/bulletins/10056099.md), 2014-09-03, Service bulletin: COMMUNICATION; ELECTRICAL SYSTEM:SOFTWARE. BMW: WHEN USING IPHONE, VARIOUS CONNECTIVITY FAILURES OCCUR, SUCH AS DISCONNECTION OF CALL, LIST OF CONTACTS INCOMPLETE, DUE TO THE VARIANTS AND SOFTWARE USED. MODEL 2008\-2014.
- [SIB270212](/bulletins/10051459.md), 2013-03-08, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. BMW: DSC WARNING LIGHT IS ON. THE WARNING LAMPS FOR DSC, ABS AND BRAKE WARNING ILLUMINATED. THERE MAY ALSO BE A WARNING IN THE CONTROL DISPLAY FOR CHASSIS CONTROL SYSTEM FAILURE. \*JS
- [SIB\-61\-02\-12](/bulletins/10043862.md), 2012-04-30, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. BMW: ELECTRONIC MALFUNCTION AND VARIOUS CHECK CONTROL MESSAGES ARE DISPLAYED IN CID \(CENTRAL INFORMATION DISPLAY\) AND INSTRUMENT CLUSTER. \*PE MODELS 2009\-2012 E70, E71, E72, E82, E88, E90, E91, E92, E93, F01, F02, F04, F07, F10, F12, F13, F25. UPDATED 11/2/12. \*PE

JSON: [/v1/bulletins/10037922](/v1/bulletins/10037922)

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