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Service bulletin SB-10424

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10037864
Published by NHTSA2011-06-07
Manufacturer's numberSB-10424
Manufacturer's date2010-12-01
NHTSA componentSTRUCTURE

NHTSA's summary

GM: WATER MAY ENTER THE PASSENGER AREA BECAUSE OF A LEAK IN THE HVAC AIR INLET. *RM

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame

Vehicles listed
CADILLAC ESCALADE2011
CADILLAC ESCALADE ESV2011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 15002011 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE2011
GMC YUKON2011
GMC YUKON XL 15002011 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
19-NA-2552025-04-10. Service bulletin. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
19-NA-2552024-11-15. Service bulletin. This service bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PI0564F2024-05-06. Service bulletin. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
PI0564E2024-05-06. Service bulletin. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
PI0564D2024-05-06. Service bulletin. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
PI0564C2024-05-06. Service bulletin. Wax Coating on Frame Peeling, Metal Shows Corrosion/Rusting.
PI0657A2024-04-29. Service bulletin. Liftgate Paint Damage Evident at Lower Outer Edge of Applique.
19-NA-2552024-04-05. Service bulletin. This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).