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Service bulletin TI-1004

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10037765
Published by NHTSA2011-06-06
Manufacturer's numberTI-1004
Manufacturer's date2010-12-21
NHTSA componentFUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING; FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

PORSCHE: THE VEHICLE CAN BE DIFFICULT TO FUEL. 2011 CAYANNE. THE FUEL TANK IS REMAINING PRESSURIZED AFTER THE IGNITION IS OFF. *RM

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Fuel system, Fuel tank, Software

Vehicles listed
PORSCHE CAYENNE (E2)2011 (the catalog's model; the bulletin names a series or trim of it)
PORSCHE CAYENNE S2011 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
PIWIS2401j2024-03-04. Service bulletin. Information for PIWIS tester update 42.500.020
PIWIS2001v2020-07-02. Service bulletin. Information on new PIWIS tester update 39.500.020 and .025.
No. 41-202020-07-01. Service bulletin. Instructions on how to perform a PVTS Software update in the event that a car will not start.
122-F7A7X-102017-11-08. Service bulletin. The rear lid closes at a higher speed particularly at cold temperatures. The signal from the microswitch in the lid lock is too short and cannot be read out clearly by the control unit software.
122-Q4E3L-102017-11-08. Service bulletin. There is increased friction in the air spring compressor valves at temperatures below ?13° F (?25° C). This can result in a situation in which the maximum control current is not sufficient to actuate the valves. As a result, a warning message will be displayed in the instrument cluster and Porsche Active Suspension Management (PASM) will stop working temporarily. Re-program PASM control unit using the PIWIS Tester with software version 33.010.030 (PIWIS Tester 3) or version 17.100.030 (PIWIS Tester II) or a higher software version installed.
122-W5S3Z-062017-08-01. Service bulletin. Concerns: Electronic logbook in Porsche Communication Management (PCM) 3.1 Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Implausible entries can appear in the logbook (e.g. negativemileage, double entries) on the affected vehicles due to incorrect PCM software. Earlier entries in the logbook can even be overwritten in some cases.
122-Z5U2U-062017-08-01. Service bulletin. Concerns: Brake fluid reservoir sensor Information: "Warning Brake fluid level" in instrument cluster. Information For precise fault cause analysis for the message "Warning Brake fluid level" in the instrument cluster, the parts will be requested.
TI-4-132013-05-01. Service bulletin. PORSCHE: THERE IS A POSSIBILITY A FAULT CODE WILL BE SET, UNNECESSARILY, IN CERTAIN ENVIRONMENTAL CONDITIONS, DUE TO A SOFTWARE ERROR IN DME CONTROL UNIT. MODEL 2011-2013 CAYENNE TURBO (92A). *PE
TSB-11012011-06-14. Service bulletin. PORSCHE: THE VENTING SYSTEM OF THE FUEL TANK CLOSES LIMITING THE FUEL FILILNG RATE 2011 CAYENNE. *RM