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Service bulletin CSC-37E6/S8

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10036970
Published by NHTSA2011-04-25
Manufacturer's numberCSC-37E6/S8
Manufacturer's date2010-08-01
NHTSA componentPOWER TRAIN:CLUTCH ASSEMBLY

NHTSA's summary

VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. IN SOME VEHICLES IT IS POSSIBLE THAT A BUSHING INSIDE THE MECHATRONIC UNIT HAS THE POTENTIAL TO WEAR OUT PREMATURELY, CAUSING THE CLUTCHES INSIDE THE TRANSMISSION TO OPERATE LESS SMOOTHLY THAN BEFORE. THE DRIVER WILL BEGIN TO NOTICE CHANGES IN THE WAY THE VEHICLE FEELS AS THE TRANSMISSION SHIFTS (JERKING). THIS CHANGE CAN BECOME VERY PRONOUNCED, THE VEHICLE REMAINS SAFE TO DRIVE. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline, Clutch

Vehicles listed
VOLKSWAGEN BEETLE2007, 2008, 2009
VOLKSWAGEN EOS2007, 2008, 2009
VOLKSWAGEN GOLF2007 to 2009
VOLKSWAGEN GTI2007, 2008, 2009
VOLKSWAGEN JETTA2007, 2008, 2009
VOLKSWAGEN PASSAT2007, 2008, 2009
VOLKSWAGEN R322007
VOLKSWAGEN R322008
VOLKSWAGEN R322009
VOLKSWAGEN RABBIT2007, 2008, 2009
VOLKSWAGEN ROUTAN2009
VOLKSWAGEN TIGUAN2008
VOLKSWAGEN TIGUAN2009
VOLKSWAGEN TOUAREG2007, 2008, 2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
3014022023-07-31. Service bulletin. Slave Cylinder - Clutch Pedal Operation Diagnosis
V301204 20313662019-04-01. Service bulletin. Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
V301303 20287142019-04-01. Service bulletin. Technical Bulletin (Implausible Transmission Shift Sequence Stored in the Transmission Control Module): Debris in the clutch assembly causing too much drag torque from the multiple clutch. DTC as described may cause shifting concerns and/or a lack of mobility upon initial startup. The production solution to this issue was an updated clutch installed as of March 12, 2010. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V301402 20313662017-10-21. Service bulletin. Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding (GFF). This document is for identifying the issue for diagnosis.