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Service bulletin SB-28-10-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10036469
Published by NHTSA2011-03-17
Manufacturer's numberSB-28-10-13
Manufacturer's date2010-12-01
NHTSA componentEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

NHTSA's summary

AUDI: KEY DOES NOT STAY OR ENGAGE IN IGNITION LOCK. ON VEHICLES WITHOUT ADVANCED KEY, THE REMOTE KEYS ARE INOPERABLE. ON VEHICLES WITH ADVANCED KEY, UNLOCKING/LOCKING USING THE DOOR HANDLE AND THE OPENING OF THE TRUNK LID WITH TRUNK HANDLE ARE INOPERABLE; VEHICLE CANNOT BE STARTED WITH START/STOP BUTTON; REMOTE KEYS ARE INOPERABLE. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories

Vehicles listed
AUDI A42009, 2010
AUDI A4 AVANT2011 to 2012
AUDI A52008, 2009, 2010, 2011, 2012
AUDI Q52009, 2010, 2011, 2012
AUDI S52008, 2009, 2010, 2011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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