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Service bulletin TSB-10-13-2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10034548
Published by NHTSA2010-12-04
Manufacturer's numberTSB-10-13-2
Manufacturer's date2010-06-01
NHTSA componentSTEERING:COLUMN

NHTSA's summary

FORD/MERCURY: STEERING COLUMN POP/CLUNK NOISE ON TURNS. SOME VEHICLES MAY EXHIBIT A POP OR CLUNK NOISE FROM THE STEERING COLUMN AREA WHILE TURNING. THIS NOISE TYPICALLY OCCURS QUARTER TURN BEFORE THE STEERING WHEEL REACHES IT'S END OF TRAVEL STOP AND TYPICALLY GOES AWAY WITH WEIGHT OFF THE WHEELS. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering, Steering column and wheel

Vehicles listed
FORD ESCAPE2008, 2009, 2010
MERCURY MARINER2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
450062015-08-17. Service bulletin. FORD 2008-2012 ESCAPE/MARINER: BULLETIN INFORMATION REGARDING STEERING CONTROL MODULE WITH DTC B2278, NOT REQUIRED TO HAVE STEERING COLUMN REPLACED. *LJ
449862015-08-13. Service bulletin. 2008-2012 FORD ESCAPE/MARINER: SERVICE INFORMATION INVOLVING THE POWER STEERING CONTROL MODULE WITH DTC B2278- STEERING COLUMN REPLACEMENT IS NOT REQUIRED. *LJ