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Service bulletin PI-10816

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10034054
Published by NHTSA2010-10-14
Manufacturer's numberPI-10816
Manufacturer's date2010-08-18
NHTSA componentENGINE AND ENGINE COOLING:ENGINE:DIESEL; ELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

CATERPILLAR SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. PRODUCT IMPROVEMENT PROGRAM FOR INSTALLING 365-6842 ENGINE SOFTWARE ON CERTAIN C9 ENGINES INSTALLED IN PIERCE FIRE TRUCKS. SOFTWARE NEEDS TO BE INSTALLED ON CERTAIN ENGINES INSTALLED IN PIERCE FIRE TRUCKS THAT ARE EQUIPPED WITH A TWO-STATE WATER PUMP. THE EXISTING SOFTWARE COULD CAUSE THE ENGINE RPMS TO SURGE WHILE IN PTO (PUMP MODE). CSC LETTER WAS REC'D. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Engine, Software

Vehicles listed
CATERPILLAR CATERPILLAR

Listing a model year does not mean every vehicle of it is concerned: the document says which.