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Service bulletin CSC-37E6

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10034044
Published by NHTSA2010-10-13
Manufacturer's numberCSC-37E6
Manufacturer's date2010-06-16
ReplacesCSC-37E6/S8 REV
NHTSA componentSTEERING:GEAR BOX (OTHER THAN RACK AND PINION)

NHTSA's summary

VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLES IT IS POSSIBLE THAT A BUSHING INSIDE THE MECHATRONIC UNIT HAS THE POTENTIAL TO WEAR OUT PREMATURELY, CAUSING THE CLUTCHES INSIDE THE TRANSMISSION TO OPERATE LESS SMOOTHLY THAN BEFORE. JETTA, JETTA SPORTWAGEN/WAGON, GTI, R32, EOS. CSC LETTER WAS REC'D. *PE (LOANER CLARIFIED) UPDATED 3/21/11. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering, Steering gear

Vehicles listed
VOLKSWAGEN EOS2007, 2008, 2009
VOLKSWAGEN GTI2007, 2008, 2009
VOLKSWAGEN JETTA2007, 2008, 2009
VOLKSWAGEN R322007
VOLKSWAGEN R322008
VOLKSWAGEN R322009

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TT4509042023-07-10. Service bulletin. Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. To determine G85 location, check the J500 Power steering control module part number in the GFF printout. Do not use the part number on the steering rack for this check.
TT4509032023-07-10. Service bulletin. If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the direction below using Vehicle Self Diagnosis in Address Word 44 - Steering Assistance
TB-35-11-012011-09-21. Service bulletin. VOLKSWAGEN: THE GEAR BOX HAS A MOMENTARILY DELAY WHILE ACCELERATING. *RM
CSC-37E6-S82011-01-19. Service bulletin. VOLKSWAGEN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. IN SOME VEHICLES IT IS POSSIBLE THAT A BUSHING INSIDE THE MECHATRONIC UNIT HAS THE POTENTIAL TO WEAR OUT PREMATURELY, CAUSING THE CLUTCHES INSIDE THE TRANSMISSION TO OPERATE LESS SMOOTHLY THAN BEFORE. *PE UPDATED 3/21/11. *PE