# Service bulletin SB\-09\-J\-006

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10033309
- Published by NHTSA: 2010\-08\-06
- Manufacturer's number: SB\-09\-J\-006
- Manufacturer's date: 2009\-12\-01
- NHTSA component: ENGINE AND ENGINE COOLING:ENGINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

## NHTSA's summary

ISUZU/GMC/CHEVROLET: OIL RELATED MISDIAGNOSIS\-ENGINE OIL DIPSTICK CALIBRATION INCORRECT. MODELS EQUIPPED WITH DIESEL PARTICULATE FILLER \(DPF\) AND WHOLESALED BEFORE 12/03/09, WERE BUILT WITH AN INCORRECT ENGINE OIL DIPSTICK CALIBRATION. THE INCORRECT CALIBRATION CAUSES AN OVERFILLED CONDITION OF APPROXIMATELY 1.5QTS WHEN AT THE FULL MARK. \*PE

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Engine, Equipment and accessories

## Vehicles listed

- 2007 to 2010 CHEVROLET W\-SERIES
- 2007 to 2010 CHEVROLET W3500
- 2007 to 2010 CHEVROLET W4500
- 2007 to 2010 CHEVROLET W5500
- 2007 to 2010 GMC W\-SERIES
- 2007 to 2010 GMC W3500
- 2007 to 2010 GMC W4500
- 2007 to 2010 GMC W5500
- 2007 to 2010 ISUZU N\-SERIES
- 2007 to 2010 ISUZU NPR
- 2007 to 2010 ISUZU NPR HD
- 2007 to 2010 ISUZU NQR
- 2007 to 2010 ISUZU NRR

## Recalls for the same vehicles and component

- [17V726000](/recalls/nhtsa/17V726000.md), 2017-11-14: EQUIPMENT
- [10V636000](/recalls/nhtsa/10V636000.md), 2010-12-15: ENGINE AND ENGINE COOLING

## Other bulletins for the same vehicles and component

- [WB08\-X\-001J](/bulletins/10243651.md), 2023-10-06, Service bulletin: UNKNOWN OR OTHER; EQUIPMENT. Policies and procedures update for all commercial vehicles. This bulletin provides instructions with regard to the Isuzu Commercial Vehicle \(CV\) Warranty Parts Center on the topics of parts retention, parts preparation for shipping, and administration.
- [WB13\-X\-001B](/bulletins/10218932.md), 2022-08-30, Service bulletin: EQUIPMENT. Isuzu Commercial Truck of America, Inc. \(ICTA\) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form
- [WB13\-X\-001A](/bulletins/10218927.md), 2022-08-30, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Isuzu Commercial Truck of America, Inc. \(ICTA\) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.
- [IB09\-X\-004C](/bulletins/10217004.md), 2022-08-02, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. The Isuzu Commercial Truck of America \(ICTA\) Service Technical Assistance Center \(TAC\) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.
- [IB09\-X\-002B](/bulletins/10217001.md), 2022-08-02, Service bulletin: EQUIPMENT. The following is a list of the Isuzu\-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products \(when available\) from Loctite and Permatex.
- [IB17J001](/bulletins/10188518.md), 2021-03-08, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; SUSPENSION. Understanding drive belt noise.
- [IB08\-X\-002](/bulletins/10178754.md), 2020-08-24, Service bulletin: EQUIPMENT:OTHER:LABELS; FUEL SYSTEM, DIESEL; EQUIPMENT. ISUZU DIESEL ENGINES AVAILABLE IN THE ABOVE AFFECTED VEHICLES MEET THE CALIFORNIA AIR RESOURCE BOARD'S \(CARB\) OPTIONAL IDLING EMISSIONS STANDARD OF 30 GRAMS PER HOUR OF OXIDES OF NITROGEN \(NOX\) WITH NO INCREASE IN THE EMISSION OF OTHER REGULATED POLLUTANTS. AS A RESULT THESE VEHICLES HAVE BEEN APPROVED AS "CERTIFIED CLEAN IDLE" AND ARE "EXEMPT" FROM THE ENGINE SHUTDOWN SYSTEM \(ESS\) REQUIREMNET PURSUANT OT SECTION 1956.8 OF TITLE 13, CALIFORNIA CODE OF REGULATIONS. AS REQUIRED BY THE ESS REGULATION, FOR "CERTIFICED CLEAN IDLE" VEHICLES, ISUZU HAS INTRODUCED A TAMPER RESISTANCE "CERTIFIED CLEAN IDLE" LABEL LOCATED ON THE DRIVER'S SIDE DOOR PANEL. IT IS IMPORTANT THAT THIS LABEL REMAIN, PERMANENTLY, ON THE VEHICLE TO IDENTIFY IT AS "CERTIFIED CLEAN IDLE." CARB REQUIRES THIS LABEL AS EVIDENCE THAT, AT HTE TIME OF MANUFACTURE, THE ENGINE INSTALLED MET THE APPLICABLE EMISSION STANDARDS. SHOULD THE LABEL BE FOUND MISSING OR DAMGED DURING AN INSPECTION, A CITATION AND PENALTIES MAY BE ISSUED. IF THE VEHICLE IS OPERATED IN CALIFORNIA WITH A DAMAGED OR MISSING CLEAN IDLE LABEL, ISUZU RECOMMENDS VEHICLE OPERATORS FOLLOW THE 5 MINUTE ESS REQUIREMENT BY MANUALLY TURNING OFF THE ENGINE. FOLLOWING THIS ESS REQUIREMNET WILL KEEP THE VEHICLE OPERATION COMPLIANT UNTIL A REPLACEMENT LABEL CAN BE INSTALLED. "CLEAN AIR IDLE" LABELS ARE PRINTED WITH A SERIAL NUMBER AND REGISTERED TO AN INDIVIDUAL VIN. AS A RESULT, A REPLACEMNET LABEL WILL ALSO INCLUDE A NEW SERIAL NUMBER WHICH MUST BE REGISTERED TO THE VEHICLE'S VIN BY THE MANUFACTURER. THE BELOW INFORMATION IS PROVIDED TO ASSIT IN ACQUIRING, REPLACING AND REGISTERING A REPLACEMENT LABEL.
- [IB\-14\-X\-001](/bulletins/10056373.md), 2014-11-13, Service bulletin: ENGINE AND ENGINE COOLING. ISUZU: INFORMATION REGARDING CORROSION INHIBITOR IMPROVEMENT THAT CHANGES COLOR OF COOLANT TO A DARK COLOR AND IS ADDED AT PORT TO BOTH RADIATOR AND SURGE TANK. \*PE
- [SB\-12\-K\-002](/bulletins/10050139.md), 2013-01-24, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; EQUIPMENT. ISUZU: DUE TO INSECT NESTING AND/OR DEBRIS LEFT BY FLOODING, FLUID IS LEAKING AT TOP OF AUTOMATIC TRANSMISSION DIPSTICK TUBE, AND A NEW BREATHER HOSE VENT WAS DESIGNED TO REDUCE THIS CONDITION. MODELS 2007\-2012 N SERIES, 2007\-2010 W SERIES. \*PE
- [SB\-12\-J\-005](/bulletins/10046799.md), 2012-10-31, Service bulletin: ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL. ISUZU \(CHEVROLET/GMC\): TRUCKS WITH DIESEL ENGINE WOULD HAVE IDLE VIBRATION, TROUBLE STARTING, ENGINE NOT REVVING UP, AND A LACK OF POWER DUE TO POSSIBLE OPERATION CONDITION OF SUCTION CONTROL VALVE \(SCV\)/FUEL RAIL PRESSURE \(FRP\) REGULATOR BEING INTERMITTENT. MODELS 2004\-2010 CHEVROLET/GMC C, T, W SERIES AND ISUZU F, H, N SERIES. \*PE

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