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Service bulletin PB-72-20-31D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10033067
Published by NHTSA2010-06-30
Manufacturer's numberPB-72-20-31D
Manufacturer's date2009-06-04
NHTSA componentSTRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS; STRUCTURE:BODY:TAILGATE

NHTSA's summary

MERCEDES BENZ: TAILGATE DOES NOT OPEN FULLY IN COLD WEATHER. THE TAILGATE NOT OPENING FULLY IN COLD WEATHER, DO NOT REPLACE THE STRUTS. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame

Vehicles listed
MERCEDES BENZ E3201995 to 1999
MERCEDES BENZ E3202003 to 2007
MERCEDES BENZ E4301998 to 2001
MERCEDES BENZ E5002003 to 2007
MERCEDES BENZ E552007
MERCEDES BENZ E5502005 to 2007
MERCEDES BENZ E632005 to 2006
MERCEDES-BENZ AMG E552003 to 2006
MERCEDES-BENZ AMG E632003 to 2004
MERCEDES-BENZ AMG E632007
MERCEDES-BENZ E3502003 to 2007

Listing a model year does not mean every vehicle of it is concerned: the document says which.