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Service bulletin ITB-09-014

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10032426
Published by NHTSA2010-03-24
Manufacturer's numberITB-09-014
Manufacturer's date2012-07-03
ReplacesITB-09-014-A
NHTSA componentSTEERING:COLUMN; STEERING

NHTSA's summary

INFINITI SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME MODEL YEAR EX VEHICLES AND MODEL YEAR FX VEHICLES, THE STEERING COLUMN COMFORT ADJUSTMENT FEATURES (TILT AND TELESCOPIC) MAY STOP WORKING. THIS ISSUE DOES NOT AFFECT ONE'S ABILITY TO STEER THE VEHICLE. *PE UPDATED 7/26/12. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering, Steering column and wheel

Vehicles listed
INFINITI EX352008
INFINITI FX2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V0540002015-02-02. STEERING:COLUMN

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.