# Service bulletin TSB\-K\-005

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10031009
- Published by NHTSA: 2009\-12\-30
- Manufacturer's number: TSB\-K\-005
- Manufacturer's date: 2009\-06\-02
- NHTSA component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

JAGUAR: TCM SOFTWARE UPDATE. A LIMITED NUMBER OF VEHICLES MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS, AND IN SOME CASES THE ENGINE CONTROL MODULE \(ECM\) IS UNABLE TO REPORT THE FREEZE FRAME DATA ON BEHALF OF THE TRANSMISSION CONTROL MODULE \(TCM\). \*PE

## The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

## Components

Electrical system, Transmission and driveline, Automatic transmission, Software, Transmission control module

## Vehicles listed

- 2007 JAGUAR XK

## Other bulletins for the same vehicles and component

- [SSM71896](/bulletins/10231240.md), 2023-02-06, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN. Automatic transmission, rotary gear selector low level part
- [DVD136\-1](/bulletins/10231164.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. the DVD software update
- [DVD135](/bulletins/10231162.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. DVD software update
- [SSM\-71598](/bulletins/10098601.md), 2017-05-09, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION. "ISSUE: FOLLOWING THE RECENT K202 CAMPAIGN A FEW CUSTOMERS HAVE REPORTED CONTINUING PROBLEMS WITH THE TRANSMISSION CONTROL SWITCH UNIT\(S\) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B \- 71 \(TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR\) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION"
- [SSM70698](/bulletins/10097567.md), 2017-04-19, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:\- • BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, • OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE \(SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES\). • A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE \(E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY\). • ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS “SUPPORT” WEB SITES."
- [SSM69078](/bulletins/10097565.md), 2017-04-19, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE."
- [SSM71678](/bulletins/10097444.md), 2017-04-17, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STEERING:COLUMN. "ISSUE: A CUSTOMER MAY REPORT THEIR STEERING COLUMN DOES NOT MOVE WHEN TRYING TO ADJUST IN A UP/DOWN OR IN/OUT MOVEMENT. CAUSE: WHEN THE INSTRUMENT PANEL CLUSTER SOFTWARE IS UPDATED, THE STEERING COLUMN CALIBRATION WILL REVERT TO IT'S DEFAULT VALUES. THIS WILL RESULT IN NO STEERING COLUMN MOVEMENT."
- [SSM71598](/bulletins/10097443.md), 2017-04-17, Service bulletin: EQUIPMENT:ELECTRICAL; POWER TRAIN:AUTOMATIC TRANSMISSION. "ISSUE: FOLLOWING THE RECENT K202 CAMPAIGN A FEW CUSTOMERS HAVE REPORTED CONTINUING PROBLEMS WITH THE TRANSMISSION CONTROL SWITCH UNIT\(S\) FAILS TO RISE OR INITIALLY RISES BEFORE LOWERING ITSELF BACK TO ITS DEFAULT POSITION FOR AN IGNITION OFF STATE, WHICH IS CONFIRMED BY DTC P176B \- 71 \(TRANSMISSION RANGE SELECTOR UP AND DOWN POSITION CONTROL ERROR\) CAUSE: POTENTIAL OF A MIXED STOCK CONDITION"
- [SSM71361](/bulletins/10095863.md), 2017-03-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: DA\-DONGLE/DA\-VINA/DA\-ST512 \- J2534 VEHICLE COMMUNICATION INTERFACE DEVICE \(VCI\) SOFTWARE REQUIRES UPDATING TO THE LATEST LEVEL. DA J2534 SOFTWARE DRIVER LEVEL – V4.0 \(MUST BE UPDATED TO THIS LEVEL ON ALL SDD MACHINES THAT USE THIS DEVICE\) DA APP HUB LEVEL – V2.4.0 \(MUST BE UPDATED TO THIS LEVEL ON ALL SDD MACHINES THAT USE THIS DEVICE\) DA FIRMWARE LEVEL – V57. \(ONLY NEEDS TO BE UPDATED ONCE TO EACH DEVICE, BECAUSE THIS IS HELD ON THE DEVICE ITSELF\)"
- [SSM63597](/bulletins/10095852.md), 2017-03-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: VEHICLE TO VEHICLE. "ISSUE: JAGUAR LAND ROVER NORTH AMERICA SERVICE DIAGNOSTICS WOULD LIKE TO MAKE ALL SDD USERS AWARE OF AN EMERGING CONCERN BEING TRACKED VIA THE EPQR SYSTEM. USERS REPORT DVD133 IS UNABLE TO FULLY COMMUNICATE WITH PCM ON LEGACY JAGUAR VEHICLES, AND REGARDLESS OF PCM STATUS ICON DISPLAYED ON NETWORK SUMMARY SCREEN, SDD MAY NOT DISPLAY DTC’S FROM THE PCM CAUSE: THIS ISSUE IS CURRENTLY UNDER INVESTIGATION IN THE UK AND WILL BE ADDRESSED ON A FUTURE SDD SOFTWARE UPDATE."

JSON: [/v1/bulletins/10031009](/v1/bulletins/10031009)

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