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Service bulletin SB-88-11

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10030504
Published by NHTSA2009-10-14
Manufacturer's numberSB-88-11
Manufacturer's date2009-06-01
NHTSA componentSTRUCTURE:BODY:HOOD

NHTSA's summary

WESTERN STAR TRUCK: SOME TRUCKS (4900FA, 123BBC) WITH HOOD SALES CODE 644-002, MAY DEVELOP CRACKS AT THE INNER FENDER, NEAR THE NUTPLATE FOR THE HOOD GUIDE. THE STEEL PIVOT STRUCTURE CAN ALSO CRACK, OUTBOARD OF THE HOOD PIVOT CLEVIS. NO MODEL YEARS LISTED. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Body and frame

Vehicles listed
WESTERN STAR 4900FA2000 (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR 4900FA2003, 2004 (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR 4900SA2003, 2004 (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR CONSTELLATION
WESTERN STAR WESTERN STAR

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20205512020-11-12. Structure

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
sbw83292018-10-29. Service bulletin. In some operating conditions, water may leak into the cab onto the passenger floor through the HVAC fresh air intake on the frontwall on 47,00,4900, and 5700 models.
sbw98012018-06-11. Service bulletin. sbw9801 Paint Finish Standards
sbw32152018-03-13. Service bulletin. Some vehicles may have been incorrectly shimmed at the factory, and may lean slightly to the right or left. While this does not affect the operation of the vehicle, it may be visually unpleasing to many customers.
Body SRT2018-01-05. Service bulletin. Body SRT Updates -2012.12.12
12-0402018-01-05. Service bulletin. 12-040-DLR Roof Fairing Removal Program