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Service bulletin PIC-5028

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10030170
Published by NHTSA2009-08-13
Manufacturer's numberPIC-5028
Manufacturer's date2009-02-01
NHTSA componentELECTRICAL SYSTEM:WIRING; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

NHTSA's summary

CADILLAC: ONE OR MORE OF THE ELECTRICAL CONCERNS: ABS, STABILITY INDICATOR/WARNING MESSAGES; COMPASS INOP; HEATED SEATS (KB6) INOP; HEATED WASHERS INOP; HEATING VENTILATION AC (HVAC) INOP; MEMORY SEAT INOP; NO START; ONSTAR INOP; POWER WINDOWS INOP; SIR INDICATOR/WARNING MESSAGES WILL LIGHT. AIRBAG IGN 10A/ONSTAR 10A/RDO 15A FUSES MAY BE OPEN. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Wiring and fuses

Vehicles listed
CADILLAC CTS2008, 2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
1300890082023-12-11. Service bulletin. GM Wiring Repair Strategy Information
100089005G2019-05-13. Service bulletin. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
100089005H2019-03-18. Service bulletin. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
10-00-89-005C2018-06-04. Service bulletin. This informational bulletin is a revision for 10-00-89-005B to add the 2014 model year and labor codes.
10-00-89-005E2018-05-21. Service bulletin. This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
13-00-89-008A2018-05-07. Service bulletin. This informational bulletin communicates GM wiring repair strategy information.
13-08-116-0012018-04-16. Service bulletin. This technical bulletin provides a procedure on suspected tampering due to aftermarket ALDL or DLC interface devices causing multiple issues.
13-00-89-0082018-04-02. Service bulletin. This informational bulletin provides information for GM wiring repair.
100089005D2017-12-22. Service bulletin. This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.
10-08-42-001D2017-08-15. Service bulletin. This technical bulletin provides a procedure to check the headlamp wiring connector and replace if damaged.