Service bulletin 3808

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10020031
Published by NHTSA	2006-07-05
Manufacturer's number	3808
Manufacturer's date	2007-12-01
Replaces	3808B
NHTSA component	ELECTRICAL SYSTEM:STARTER ASSEMBLY; ELECTRICAL SYSTEM:WIRING

NHTSA's summary

CRANK NO START, ROUGH RUNNING, OR DTC P0335. *TT EQUIPPED WITH 5.3L, 6.0L, 6.2L ENGINES. UPDATED 1/30/08. *NJ

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Starter, Wiring and fuses

Trouble codes named

P0335

Vehicles listed
CADILLAC ESCALADE	2007, 2008
CADILLAC ESCALADE EXT	2008 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 1500	2007, 2008 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 2500	2007 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO	2007
CHEVROLET SILVERADO 1500	2008 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 2500	2008 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 3500	2008 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 1500	2007, 2008 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SUBURBAN 2500	2008 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET TAHOE	2007, 2008
GMC SIERRA	2008
GMC SIERRA 1500	2007 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 2500	2007 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 3500	2007 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON	2007, 2008
HUMMER H3	2008

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
100089005G	2019-05-13. Service bulletin. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
100089005H	2019-03-18. Service bulletin. This warranty admin bulletin explains to the technician additional information may be needed when submitting transactions when doing wiring repairs.
PIP4374C	2019-03-18. Service bulletin. This Preliminary Information communication provides information to the technician on were to look for a Possible Chaffed Wire. This could cause service engine soon light comes on and the vehicle is a no start.
PIP3694F	2018-06-04. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have engine belt noise, rough idle, and/or Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P0014 and or P0017. If a rough idle is duplicated a Diagnostic Trouble Code P0106 may also be stored. If Service Information diagnostics do not isolate the cause of this concern inspect the camshaft actuator solenoid screens. If of the three screen are missing replace the camshaft actuator solenoid. During the inspection of the camshaft actuator solenoid if none of the screens are missing then measure the crankshaft end play to determine if it is within the specification. Typically, if excessive crankshaft end play is causing this concern, it will be obviously out of specification by as much as .050 inch or more when a pry bar is used to move the crankshaft back and forth. If crankshaft end play is acceptable, replace the camshaft actuator solenoid. If the crankshaft end play is obviously out of specification, engine replacement is suggested. In some case dealer will need to contact General Motors Product Quality Center for further assistance.
PIP4945B	2018-06-04. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp on. Technician may find a Diagnostic Trouble Code P0017 may be set current or history. Technician will need to follow published Service Information and all technical services bulletins for Diagnostic Trouble Code P0017. If Service Information diagnostics do not lead to a resolution to the concern there six other reasons Diagnostic Trouble Code P0017 can be set. First the tech should check the timing of the engine. Second issue may be a crank timing gear has a loose fit to the crank follow the current version of PIP3694. The third issue may be the crank end play is excessive see the current version of PIP3694. The forth issue is the cam actuator solenoid is restricted or screens are missing, see current version of PIP3694. The fifth concern may be a cam actuator is sticking, check the current version of PIP4913. And the sixth concern could be low oil pressure or oil contamination, refer to the current version of PIP4913.
10-00-89-005C	2018-06-04. Service bulletin. This informational bulletin is a revision for 10-00-89-005B to add the 2014 model year and labor codes.
10-00-89-005E	2018-05-21. Service bulletin. This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.
13-08-116-001	2018-04-16. Service bulletin. This technical bulletin provides a procedure on suspected tampering due to aftermarket ALDL or DLC interface devices causing multiple issues.
PIP4112Q	2018-01-22. Service bulletin. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle. This is considered normal operation of the vehicle the throttle is delayed and opened slowly up to .7 seconds to help minimize driveline lash and clunking or will have approximately .5 seconds of zero torque to allow the transmission to shift to first gear.
100089005D	2017-12-22. Service bulletin. This warranty informational bulletin advised the technician that when performing a wiring repair, more information is required.