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Service bulletin 030236002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10012577
Published by NHTSA2005-03-08
Manufacturer's number030236002
Manufacturer's date2003-08-01
NHTSA componentSTEERING

NHTSA's summary

REVISED STEERING WHEEL POSITION SENSOR OR STEERING SHAFT LOWER BEARING REPLACEMENT PROCEDURE AND STEERING WHEEL POSITION SENSOR CENTERING PROCEDURE. *EH

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering

Vehicles listed
BUICK LESABRE1998, 1999, 2000, 2001, 2002, 2003
BUICK PARK AVENUE1998, 1999, 2000, 2001, 2002, 2003
CADILLAC CTS2003
CADILLAC DEVILLE1998, 1999, 2000, 2001, 2002, 2003
CADILLAC SEVILLE1998, 1999, 2000, 2001, 2002, 2003
CHEVROLET AVALANCHE2002, 2003
CHEVROLET CORVETTE1998, 1999, 2000, 2001, 2002, 2003
CHEVROLET SIERRA1999 to 2003
CHEVROLET SILVERADO1999, 2000, 2001, 2002, 2003
CHEVROLET SUBURBAN1998, 1999, 2000, 2001, 2002, 2003
CHEVROLET TAHOE1998, 1999, 2000, 2001, 2002, 2003
CHEVROLET YUKON1998 to 2003
GMC SUBURBAN1998, 1999
OLDSMOBILE ACHIEVA1998
OLDSMOBILE ALERO1999, 2000, 2001, 2002, 2003
OLDSMOBILE AURORA1998, 1999
OLDSMOBILE AURORA2000
OLDSMOBILE AURORA2001, 2002, 2003
OLDSMOBILE INTRIGUE1998, 1999, 2000, 2001, 2002
PONTIAC BONNEVILLE1998, 1999, 2000, 2001, 2002, 2003
PONTIAC GRAND AM1998, 1999, 2000, 2001, 2002, 2003

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20040522004-02-09. Steering
04V0600002004-02-09. STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
20033362003-12-16. Steering
03V5270002003-12-11. STEERING:RACK AND PINION
03V1150002003-03-24. STEERING
20030742003-03-20. Steering
20020422002-03-08. Steering
02V0670002002-03-06. STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
20000532000-03-08. Steering
00V0540002000-02-28. STEERING:LINKAGES:DRAG:LINK:CONNECTION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PIC65222023-12-04. Service bulletin. This Preliminary Information communicates diagnostic information to dealership techs to assist them in diagnosing either a "Service Column Lock" or a "Pull Key, Wait 10 Seconds" message on the DIC.
05-02-32-008F2018-06-11. Service bulletin. This technical bulletin provides a procedure to replace the power steering pump and line to correct the customers concern of lack of steering assit when stopped or parking lot manuvers.
05-02-32-008F2018-05-29. Service bulletin. This technical bulletin provides a procedure to replace the power steering pump and line to correct the customers concern of lack of steering assit when stopped or parking lot manuvers.
05-02-32-008F2018-05-21. Service bulletin. This technical bulletin provides a procedure to replace the power steering pump and line to correct the customers concern of lack of steering assit when stopped or parking lot manuvers.
PIC3278G2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
PIP4404E2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician vehicles with a slight rough idle. Technician should compare the concern with a like vehicle. If the concern is worse than a like vehicle, technician should follow published Service Information diagnosis and repair as necessary.
PIT4208D2017-08-15. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that may have a power steering pump whine noise. Technician will need to flush and refill the power steering system with Lucas Power Steering Fluid with Conditioners. Technician will replace the power steering pump with the latest design if the fluid is not available.
05-02-32-008D2012-08-07. Service bulletin. GENERAL MOTORS: DIAGNOSING POWER STEERING CONCERNS. IN RARE CASES, CUSTOMERS MAY COMMENT ON A LACK OF STEERING ASSIST WHEN STOPPED OR DURING PARKING LOT TYPE OF MANEUVERS. *JS UPDATED 09/02/14*LJ
SB-10-02-33-0012011-03-28. Service bulletin. BUICK/CADILLAC/CHEVROLET/GMC/OLDSMOBILE AND HUMMER: INFORMATION ON PITMAN ARM SHAFT SEAL SERVICE KIT. DO NOT REPLACE ENTIRE STEERING GEAR FOR PITMAN SEAL LEAK. TECHNICIANS HAVE BEEN REPLACING ENTIRE STEERING GEARS DUE TO NOT BEING ABLE TO SERVICE JUST LEAKING PITMAN SHAFT SEAL. *PE UPDATED 5/9/11. *PE
000235003N2008-07-14. Service bulletin. CLUNKING NOISE UNDER HOOD AND CAN BE FELT IN STEERING WHEEL AND/OR STEERING COLUMN (REPLACE UPPER INTERMEDIATE STEERING SHAFT [I-SHAFT] ASSEMBLY). *PE