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Service bulletin 838

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10010046
Published by NHTSA2004-11-04
Manufacturer's number838
Manufacturer's date2004-08-01
NHTSA componentEQUIPMENT:APPLIANCE:AIR CONDITIONER

NHTSA's summary

THE UV DYE LEAK DETECTION METHOD DETECTS MOST LEAKS BUT A LEAK ON THE FRONT SEAL OF THE COMPRESSOR MUST BE VERIFIED USING A HEATED DIODE LEAK DETECTOR. VISIBLE DYE ON THE FRONT OF THE COMPRESSOR CLUTCH DOES NOT VERIFY THAT THERE IS A FRONT SEAL LEAK. STERLING A-LINE, L-LINE, CARGO, ACTERRA AND CONDOR. *NM

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Equipment and accessories, Heating and air conditioning

Vehicles listed
UNKNOWN UNKNOWN

Listing a model year does not mean every vehicle of it is concerned: the document says which.