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Service bulletin 3002

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10008802
Published by NHTSA2004-08-23
Manufacturer's number3002
Replaces3002D
NHTSA componentPOWER TRAIN

NHTSA's summary

4L60E/4L65E INTERMITTENT NEUTRAL CONDITION WHILE ACCELERATING FROM A STOP OR WHILE DRIVING. *TT 1999-2006 GM CARS, LIGHT DUTY TRUCKS AND UTILITIES. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Transmission and driveline

Vehicles listed
BUICK RAINIER2004
CHEVROLET ASTRO1999 to 2004
CHEVROLET AVALANCHE2002, 2003, 2004
CHEVROLET BLAZER1999, 2000, 2001, 2002, 2003, 2004
CHEVROLET EXPRESS1999, 2000, 2001, 2002, 2003, 2004
CHEVROLET S101999 to 2004
CHEVROLET SILVERADO1999, 2000, 2001, 2002, 2003, 2004
CHEVROLET SUBURBAN1999, 2000, 2001, 2002, 2003, 2004
CHEVROLET TAHOE1999, 2000, 2001, 2002, 2003, 2004
CHEVROLET TRAILBLAZER2002, 2003, 2004
GMC ENVOY2002, 2003, 2004
GMC JIMMY1999 to 2004
GMC SAFARI1999, 2000, 2001, 2002, 2003, 2004
GMC SAVANA1999, 2000, 2001, 2002, 2003, 2004
GMC SIERRA1999, 2000, 2001, 2002, 2003, 2004
GMC SONOMA1999, 2000, 2001, 2002, 2003, 2004
GMC SUBURBAN1999, 2000
GMC SUBURBAN2001 to 2004
GMC YUKON2000, 2001, 2002, 2003, 2004
OLDSMOBILE BRAVADA1999, 2000, 2001, 2002, 2003, 2004

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
05V0050002005-01-07. POWER TRAIN:DRIVELINE:DRIVESHAFT
04V3200002004-07-06. POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
03V0750002003-03-06. POWER TRAIN:AUTOMATIC TRANSMISSION
20030482003-02-25. Powertrain
20012532001-10-22. Powertrain
20012522001-10-22. Powertrain
01V3340002001-10-17. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
20012262001-09-05. Powertrain
01V2830002001-09-05. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
24-NA-1412024-08-15. Service bulletin. GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
PI1394B2024-02-02. Service bulletin. This PI bulletin advises the technician on the proper way to install the pistons in an engine.
03-00-91-001I2023-11-22. Service bulletin. This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
23-NA-1532023-09-26. Service bulletin. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PIP5640A2022-10-17. Service bulletin. This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
06-00-89-031H2022-10-11. Service bulletin. This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.
22-NA-1812022-09-19. Service bulletin. This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
06-00-89-031D2021-09-07. Service bulletin. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
06-00-89-031D2021-04-20. Service bulletin. OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
PIP3330D2019-06-10. Service bulletin. This Preliminary Information Document advises the dealer that there is a software update available for the Powertrain Control Module to address diagnostic trouble code P0171. If the software update does not correct the condition, the dociment directs the dealer to related technical servce bulletins that cover cleaning fuel injectors and addressing fuel quality.