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Service bulletin 101703

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10004525
Published by NHTSA2003-12-18
Manufacturer's number101703
Manufacturer's date2003-10-17
NHTSA componentELECTRICAL SYSTEM:IGNITION:SWITCH

NHTSA's summary

IGNITION SWITCH SPECIAL WARRANTY EXTENSION QUESTION AND ANSWER SHEET TO VOLKSWAGEN OWNERS. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Ignition

Vehicles listed
VOLKSWAGEN JETTA1996, 1997
VOLKSWAGEN PASSAT1996, 1997

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
02V2560002002-09-18. ELECTRICAL SYSTEM:IGNITION:SWITCH

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TT6414022023-07-31. Service bulletin. To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex® ITEM 09117.
03282003-12-18. Service bulletin. IGNITION SWITCH LIMITED WARRANTY EXTENSION 1996-1997 VEHICLES. *TT
9705159702A1998-03-30. Service bulletin. PROCEDURES APPLYING TO DISTRIBUTOR INSTALLATION ON UPDATED 2.0L ENGINES. *YC