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Service bulletin 0399

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10002781
Published by NHTSA2003-09-17
Manufacturer's number0399
Manufacturer's date2003-05-12
NHTSA componentSTEERING

NHTSA's summary

TIE ROD END INSPECTION PROCEDURE. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Steering

Vehicles listed
FORD EXPEDITION1997, 1998, 1999, 2000, 2001, 2002
FORD F-1501997, 1998, 1999, 2000, 2001, 2002, 2003
LINCOLN BLACKWOOD2002, 2003
LINCOLN NAVIGATOR1998, 1999, 2000, 2001, 2002

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20041642004-05-18. Steering
03V3490002003-09-22. STEERING:GEAR BOX:SHAFT PITMAN
20031412003-05-27. Steering
03V1960002003-05-27. STEERING:GEAR BOX:SHAFT SECTOR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
04L192004-11-03. Service bulletin. CUSTOMER MAINTENANCE REMINDER - LITERATURE PROGRAM 04L19 - TIE ROD INSPECTION PROCEDURE. *TT
178232004-08-05. Service bulletin. POWER STEERING LEAK - SERVICE TIP. *TT
177312004-07-24. Service bulletin. WHINE FROM POWER STEERING. *TT
173462004-07-23. Service bulletin. STEERING IDLER ARM NOISE. *TT
03B082003-10-22. Service bulletin. THE PITMAN ARM RETAINING NUB MAY NOT BE TIGHTENED TO SPECIFICATIONS. THIS COULD RESULT IN CUSTOMER COMPLAINTS OF A NOISE OR VIBRATION. FORD IS PROVIDING A NO-CHARGE CUSTOMER SATISFACTION PROGRAM , #03B08, TO TIGHTEN THE PITMAN ARM NUT TO THE PROPER TORQUE. *TT
0315132003-10-10. Service bulletin. TIE ROD END INSPECTION PROCEDURE. *TT
170862003-10-10. Service bulletin. NOISE FROM THE FRONT END OF THE VEHICLE WHICH APPEARS TO BE COMING FROM THE STEERING IDLER ARM. *TT
166052003-09-04. Service bulletin. REDUCED POWER STEERING ASSIST AND/OR POWER STEERING LEAKS WHEN DRIVEN IN TEMPERATURES EQUAL TO OR LESS THAN -25 DEGREES CELCIUS. *TT
0317032003-07-25. Service bulletin. WHINE NOISE FROM THE POWER STEERING PUMP MOST NOTICEABLE WHILE TURNING AT SLOW SPEEDS. *TT *JB
036102003-07-23. Service bulletin. TIE ROD END INSPECTION PROCEDURE. CANADA VEHICLES ONLY. *TT *JB