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Service bulletin 0398

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10002780
Published by NHTSA2003-09-17
Manufacturer's number0398
Manufacturer's date2003-05-12
NHTSA componentFUEL SYSTEM, OTHER

NHTSA's summary

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION WITH DIAGNOSTIC TROUBLE CODES P0442, P0455, P0456, P0457, P1442 OR CHECK FUEL CAP LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0457. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Fuel system

Trouble codes named

P0442, P0455, P0456, P0457, P1442

Vehicles listed
FORD CONTOUR1997, 1998, 1999, 2000
FORD CROWN VICTORIA1997, 1998, 1999, 2000, 2001, 2002, 2003
FORD E SERIES1997 to 2003
FORD ESCAPE2001, 2002, 2003
FORD ESCORT1997, 1998, 1999, 2000, 2001, 2002
FORD EXCURSION2000, 2001, 2002, 2003
FORD EXPEDITION1997, 1998, 1999, 2000, 2001, 2002, 2003
FORD EXPLORER1997, 1998, 1999, 2000, 2001, 2002, 2003
FORD EXPLORER SPORT2001, 2002 (the catalog's model; the bulletin names a series or trim of it)
FORD EXPLORER SPORT2003
FORD EXPLORER SPORT TRAC2001, 2002, 2003
FORD F-1501997, 1998, 1999, 2000, 2001, 2002, 2003
FORD F-2501997, 1998, 1999
FORD F-250 SD1997, 1998 (the catalog's model; the bulletin names a series or trim of it)
FORD FOCUS2000, 2001, 2002, 2003
FORD MUSTANG1997, 1998, 1999, 2000, 2001, 2002, 2003
FORD RANGER1997, 1998, 1999, 2000, 2001, 2002, 2003
FORD SUPER DUTY F SERIES1999 to 2002
FORD TAURUS1997, 1998, 1999, 2000, 2001, 2002, 2003
FORD THUNDERBIRD2002, 2003
FORD WINDSTAR1997, 1998, 1999, 2000, 2001, 2002, 2003
FORD ZX2 (ESCORT)1998
FORD ZX2 (ESCORT)1999, 2000, 2001, 2002, 2003 (the catalog's model; the bulletin names a series or trim of it)
LINCOLN BLACKWOOD2002
LINCOLN CONTINENTAL1997, 1998, 1999, 2000, 2001, 2002
LINCOLN LS2000, 2001, 2002, 2003
LINCOLN MARK VIII1997, 1998 (the catalog's model; the bulletin names a series or trim of it)
LINCOLN NAVIGATOR1998, 1999, 2000, 2001, 2002, 2003
LINCOLN TOWN CAR1997, 1998, 1999, 2000, 2001, 2002, 2003
MERCURY COUGAR1999, 2000, 2001, 2002
MERCURY GRAND MARQUIS1997, 1998, 1999, 2000, 2001, 2002, 2003
MERCURY MOUNTAINEER1997, 1998, 1999, 2000, 2001, 2002, 2003
MERCURY MYSTIQUE1997, 1998, 1999, 2000
MERCURY SABLE1997, 1998, 1999, 2000, 2001, 2002, 2003
MERCURY TRACER1997, 1998, 1999

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20112812011-08-01. Fuel System
11V3850002011-07-29. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
04V4210002004-08-30. FUEL SYSTEM, GASOLINE
03V4820002003-11-19. FUEL SYSTEM, GASOLINE
20032742003-11-07. Fuel System
03V4720002003-11-06. FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
02V2490002002-09-06. FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
20021562002-09-04. Fuel System
20002852000-11-28. Fuel System
00V3500002000-10-30. FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB1600732021-12-20. Service bulletin. Safety recall 11S21 - Fuel tank strap fracture - requests for recall service action
16-00732020-12-07. Service bulletin. For 1997-2003 F-150, 2004 F-150 Heritage, 1997-1999 F-250 Light Duty, or 2002-2003 Blackwood vehicles Safety Recall 11S21 has been issued for vehicles that are operated in high corrosion areas for an extended period, where one or both fuel tank straps could potentially fracture. Strap fracture may result in the fuel tank contacting the ground. If the fuel tank contacts the ground and develops a leak while driving, there is a potential for fire.
TSB-14-01642015-07-31. Service bulletin. FORD/LINCOLN: SAFETY RECALL REGARDING HIGH CORROSION AREAS FOR OPERATING, FOR AN EXTENDED TIME, VEHICLES WHERE BOTH OR ONE STRAP OF FUEL TANK CAN FRACTURE, AFTER CONTACTING GROUND. MODEL 1997-99 F250 LD, 1997-03 F150, 2004 F150 HERITAGE, 2002-03 BLACKWOOD. *PE
TSB-14-01472015-01-17. Service bulletin. FORD/LINCOLN: SAFETY RECALL ISSUED DUE TO ONE OR BOTH FUEL TANK STRAPS FRACTURING DUE TO BEING IN HIGH CORROSION AREAS FOR AN EXTENDED PERIOD AND DISLODGING FUEL TANK. MODEL 1997-99 F250, 1997-03 F150, 2004 F150 HERITAGE, 2002-2003 BLACKWOOD. *PE
TSB-10-12-62010-12-07. Service bulletin. FORD: RUNS ROUGH, LACKS POWER, HARD START, NO START. SOME VEHICLES AND TRUCKS EQUIPPED WITH 6.0L ENGINE MAY EXHIBIT A RUNS ROUGH, LACKS POWER, HARD TO START, NO START CONCERN WITH OR WITHOUT DIAGNOSTIC TROUBLE CODE (DTC) P0611 CODE OR VARIOUS INJECTOR CIRCUIT CODES. *PE
TSB-08-26-32009-06-01. Service bulletin. FORD: SOME VEHICLES WITH DIESEL ENGINES MAY EXPERIENCE NO STARTS, HARD STARTS OR ROUGH RUNNING WHEN COLD AND MAY BE ACCOMPANIED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0611, P1378 AND/OR ALL 8 INJECTOR CIRCUIT CODES. *PE
CSP 08B042008-10-24. Service bulletin. FORD/LINCOLN MERCURY: CERTAIN 1992-2001 MODEL YEAR CROWN VICTORIA, GRAND MARQUIS, AND TOWN CAR VEHICLES REGISTERED IN THE STATES OF WISCONSIN AND CONNECTICUT UPGRADE MODIFICATIONS FOR HIGH SPEED REAR IMPACTS. *PE
196212007-06-12. Service bulletin. LACK OF POWER DUE TO LOW FUEL PRESSURE, FUEL TANK LINER SEPERATION. *KB
062222006-12-20. Service bulletin. WATER IN THE FUEL. LAMP IS ONE AND FLICKERING. *KB
052132006-03-13. Service bulletin. MALFUNCTION INDICATOR LAMP ON WITH PCM DIAGNOSTIC TROUBLE CODE P0463 AND/OR IC DIAGNOSTIC TROUBLE CODE B1201 - FUEL GAUGE DROPS TO EMPTY OR SLOW TO UPDATE AFTER REFUELING. *TT