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Service bulletin 16854

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10002763
Published by NHTSA2003-09-16
Manufacturer's number16854
Manufacturer's date2003-05-01
NHTSA componentVISIBILITY:POWER WINDOW DEVICES AND CONTROLS

NHTSA's summary

FRONT DOOR GLASS MAKING A POPPING NOISE AS IT ENTERS THE HEADER SEAL AT THE TOP OF THE DOOR OPENING AT HIGHWAY SPEEDS. IN THE CASE OF THE NAVIGATOR DRIVER'S DOOR, THE GLASS MAY BOUNCE OFF THE HEADER AND REVERSE TO A MID-POSITION. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Glass, wipers and mirrors, Power windows

Vehicles listed
FORD EXPEDITION2003
LINCOLN NAVIGATOR2003

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
161232002-11-06. Service bulletin. SOME VEHICLES MAY EXHIBIT A SERVICE ISSUE WITH THE POWER LIFT GATE OPERATION. ENGINEERING IS INVESTIGATING. *TT